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January 21, 2010

MASS Success in Proactively Monitoring

MASS Communications is pleased to announce the full production release of its proactive network monitoring solution.  MASS is proactively monitoring all customers’ data circuits to ensure maximum uptime.  The solution is hosted in a data center with triple redundant power feeds, diesel generator, multiple and redundant GigE links, and BGP4 on all routers to ensure the solution is monitoring our customers’ networks 24x7x365.  The MASS NOC investigates all signs of present or imminent outages and works with the carriers to ensure minimal to no down time.  

While most carriers advertise monitoring, it is limited to their local network infrastructure.  With the MASS solution, customer networks are monitored through the carrier network all the way to the customer premise equipment.  This advanced monitoring protocol allows for the instantaneous capture of network issues that occur between the central office and the customer’s location.

David Schwed, CIO of MASS Communications, commented “The solution has already proven to be successful. We have had multiple cases where our NOC identified an unresponsive circuit during the night and were able to have a carrier technician dispatched to ensure the customer was up and running in the morning.  With the traditional carrier approach, the issue would have been first identified when the customer arrived in the morning to discover and report the outage.”

For more information, please visit www.masscommgroup.com or telephone Stefanie Melillo, Director-Business Development at (212) 201-8036.

January 20, 2010

MASS Announces 2010 Channel Strategy

MASS Communications understands that in a technology driven fast paced business world, no one company can go it alone which is why we are committed to forging alliances with highly qualified strategic Partners.  We have a broad scope of Partners ranging from leading systems integrators, telecommunications carriers, and third-party service providers. Our "best of breed" approach ensures that we work with Partners that are equally committed to customer satisfaction.

For the calendar year 2010 and beyond, MASS Communications will continue building the Channel by continuously providing unparalleled service and support. Stefanie Melillo, Director of Business Development commented, “we are committed to adding infrastructure with the focus of supporting our Partner’s on a nationwide scale.  We will continue to seek out the most innovative technologies that will allow our Partners to show an enhanced value add to their overall sales.  Through our diverse portfolio of services, we are positioned to be that “one stop shop” our Partners are looking for.  MASS Communications will continue to work as an extension of our Partner’s sales organizations. With a focus on network design and service delivery MASS is well positioned as a true leader in the Channel Partner community.”

For more information, please visit www.masscommgroup.com or telephone Stefanie Melillo, Director-Business Development at (212) 201-8036.

January 4, 2010

MASS Communications Announces Strong Revenue Growth in 2009

MASS Communications, a leading provider of voice, data, and network solutions for Businesses, announces an eleven-fold increase in revenue for 2009.

For the calendar year 2009, MASS Communications grew its client base four times over the previous year and now serves multiple customers in the hospital, banking , education, retail and legal market sectors.

Darren Mass, CEO of MASS Communications, commented, "MASS Communications thrived in a year when many businesses struggled. I attribute this success to our dedicated team of employees, who work hard every day to ensure that our Partners and customers consistently receive outstanding service. MASS has become the preferred alternative to the more established large telecom providers because of the personal and professional service we are delivering day in and day out. I am extremely proud of what we have accomplished in 2009 and, by continuing to add value and deliver outstanding service, we forecast strong growth in 2010"

Immediate plans for this growth include hiring three additional Partner Managers, two more Service Engineers and another Customer Account Manager.

For more information, please visit www.masscommgroup.com or telephone Stefanie Melillo, Director-Business Development at (212) 201-8036.

December 4, 2009

Michele Gold joins MASS Communications

It is with great pleasure that we officially announce Michele Gold is joining MASS Communications as Vice President/General Manager. Michele will be responsible for overseeing daily operations. Most recently, Michele was Director of Operations Control for Barclays Capital.  Prior to that, Michele was a Senior Vice President at Lehman Brothers where she managed the Global Commodities Operations Group.  

September 1, 2009

MASS Communications Offers EOC to Expanded Markets


MASS Communications is pleased to announce its dedicated Ethernet Over Copper Service to the following expanded markets:

Baltimore, MD
Queens, NY
Brooklyn, NY
Bronx, NY
Long Island, NY (Nassau & Suffolk)
Manhattan (all parts)
North New Jersey
Philadelphia, PA
Washington DC


Why Ethernet over Copper:
Metro Ethernet Over Copper fills the gap between bonded T1 and fractional DS3.  It is a unique alternative to competing fiber products. The EOC is designed to deliver a premium solution leveraging high-speed connectivity through the next generation backbone. The backbone  consists of redundant, diverse transit connections along with fault tolerant  switches and servers to minimize single points of failure.  This will provide businesses with safe, secure, and reliable services.

How the Technology Works:
Premium Ethernet over copper solution is delivered  via EFM, Ethernet in the First Mile, technology. EFM is provisioned via  multiple twisted copper pair loops. Line modulation is implemented and 802.3ah Ethernet bonding is utilized to provide a single pipe delivering speeds of 5MB  to 45MB. The delivery of multiple loops offers a distinct level of redundancy  allowing continuity of services in the event any line failures occur. The service terminates at the customer’s premises  into an Ethernet Access Device and service demarcation is defined at the LAN  port of the customer’s equipment.

What are the Benefits:
Symmetrical speeds from 5 to 45Mbps can be  provisioned. The amount of bandwidth we can offer is based on distance however  most dense areas are likely to be serviced. Our loop qualification system  allows us to advise in advance the maximum bandwidth to be  delivered.  We offer 5 – 45Mbps! EOC is delivered over an Ethernet handoff allowing connectivity to firewalls, managed switches, routers,  or just a PC. Best of all, Services are delivered in 10-14 days rather than months and no construction or reengineering is needed.

July 29, 2009

Chris Bantoft joins MASS Communications

It is with great pleasure and enthusiasm that we officially announce Chris Bantoft is joining the MASS Communications Board, further refining and strengthening our management team.  Chris will be utilizing his broad industry experience to meet our goals of offering the highest quality service and the best value propositions. He will participate in the overall direction of MASS Communications, in solidifying relationships with both current and future Partners, in new marketing strategies and achieving our growth objectives.
 
Mr. Bantoft has played a key role in the Telecommunications industry for more than twenty years. His resume demonstrates multiple successes, including the development of several thriving Alternate Channel programs. Most recently Mr. Bantoft was at PAETEC as President of the Western Region and Executive Vice President of Agent Channel Sales. Chris was responsible for sales and field engineering  for 17 markets in 8 Western States, with 190 employees, plus  the national Channel sales organization, where he led 13 VP’s/ Directors and 60 Channel Managers. His total P&L responsibility exceeded $500 million. In 2006-7 Chris was President of Alternate Channels, which included PAETEC’s Wholesale and Reseller operations.

Prior to joining PAETEC in 2001, Chris founded a consulting and recruiting services firm and acted as its President and Chief Executive Officer. From April 1998 to May 2000, Mr. Bantoft served as President and Chief Operating Officer of WorldxChange Communications, where he managed the development of thirteen international subsidiaries.

From 1994 to 1998, Mr. Bantoft served as ACC Corp.'s Managing Director for Europe and was responsible for the initiation and development of ACC's businesses in the United Kingdom and Germany. Additionally, Chris participated in the sale of ACC to Teleport as well as its merger with AT&T. From 1986 to 1993, Mr. Bantoft was with Alcatel Business Systems in the United Kingdom., serving as its Managing Director for 3 years.

April 14, 2009

MASS Communications offers services in Michigan

MASS Communications, a current provider of voice, data, disaster continuity and telecom expense management solutions, is exited to announce the addition of the Michigan market to its service area.  “While we currently offer our portfolio for most regions within the continental US and Internationally, extending the voice services to Michigan provides a competitive edge that our partners have been inquiring about.  The Michigan market has been in need of a competitive provider that will take service and support to the next level.  We are committed to supporting our Partner channel and continue to expand as their requirements are presented,” stated Darren Mass, CEO of MASS Communications.

February 24, 2009

MASS Communications Expands to California

MASS Communications will now be offering its Dynamic T-1 Voice and Data products to customers in the State of California.  This expanded market will enable our customers in California to have the full benefits of the MASS Communications service offerings.  Darren Mass, CEO of MASS Communications has stated, “I am extremely excited to be able to add the State of California to our service area.  There has been a big push in the market to compete with the big name carriers in that region.  We will offer our services in two stages.  First providing out Dynamic Voice and full Data product set to customers that want the best in customer service, products and solutions.  The second stage will include providing all competitive traditional voice solutions.”  

MASS Communications currently offers Voice and Data services in New York, New Jersey, Connecticut, Pennsylvania and California.  Future 2009 plans include adding the States of Michigan, Florida, Massachusetts, Rhode Island and Washington D.C. for all voice and data services.

January 31, 2009

MASS Communications Launches the opTEMizeyourworld.com Website

In an effort to demonstrate the many benefits of the opTEMize product, MASS Communications launched the opTEMizeyourworld website today.  The site was designed with simplicity and ease of use in mind.  The goal was to demonstrate the underlying themes of the opTEMize product, “Powerful, Simple, Affordable.”  “In today’s economic downturn, companies are embracing technology that allows them to gain more control and insight into their telecom spend without the capital outlay or having to invest in more infrastructure,” stated, Stefanie Schanzer-Melillo of MASS Communications.

For more information on opTEMize , please visit the opTEMize website at http://www.opTEMizeyourworld.com or contact:

Stefanie Schanzer-Melillo
Director of Business Development
(212) 201-8036
smelillo@masscommgroup.com

December 29, 2008

MASS Communications Launches Strategic Partnership with iTEMize Technologies

MASS Communications is pleased to announce its authorized reseller partnership with iTEMize Technologies, a Reston Virginia based software solutions provider of Telecom Expense Management (TEM).

With iTEMize software as the core application, MASS Communications’ fully managed opTEMize solution, offers a branded version of the software to their Partner Channel. MASS Communications’ turnkey opTEMize solution will include all infrastructure and support as well as dedicated resources to the partner community in the Northeast corridor servicing Boston through Philadelphia.

Peter Callowhill, Co-founder and CEO of iTEMize Technologies is especially pleased to be partnering with MASS Communications. He said, “MASS Communications has an exceptional industry reputation for service and support on the carrier side. Their ability to now deliver innovative solutions to open up new opportunities and deliver solid ROIs to end user customers is exactly what needs to happen in today’s economic downturn.”

Stefanie Schanzer-Melillo, Director of Business Development believes, “Channel-centric VAR’s like Mass Communications, need to be more creative than ever to assist their partners in finding innovative ways, such as TEM, to open up new opportunities and benefits for their customers. opTEMize is a powerful new service, delivering simple and cost-effective solutions to mid-market clients.“

Darren Mass, CEO of MASS Communications states, “I view opTEMize as the missing link in today’s economy. The majority of TEM solutions are geared to address the requirements of large enterprises who typically spend, at a minimum, one million dollars ($1,000,000) or more per month. Mass Communications understands that mid-market customers have the same pains and challenges in regards to controlling, reducing and optimizing their telecom spend. opTEMize has been developed to specifically address their needs. “

MASS Communications truly understands the value they can bring to the partner community. The holistic approach allows partners to function as true solution providers. Working together they will look at areas of their customer’s infrastructure that have perhaps been ignored or under-served in the past. With strong partnerships and powerful solutions like opTEMize, Partners are now able to gain deeper client relationships and provide solid offerings that leave little room for competition.  

December 16, 2008

MASS Communications Adds FiberNet as a Preferred Network Solution

On, December 16, 2008 MASS Communications finalized an agreement with FiberNet to offer their network and solutions to its customers.  FiberNet provides complex interconnection services, as well as sophisticated networking and infrastructure solutions which includes, Metro Ethernet, Burstable data pipes, VPN and VLAN technologies.  “Adding quality networks such as FiberNet allows us to offer nothing but the best in technology, service and support to our end users.  In today’s data driven world, we need to ensure that networks are reliable, efficient and meets our daily demands. We are confident that FiberNet is the perfect fit in our network portfolio,” says David Schwed, CIO of MASS Communications.  

November 12, 2008

MASS Communications Adds MASERGY to its Growing Network Portfolio

In an effort to provide its customers with the highest level of product offerings and the top rated networks in the industry, MASS Communications adds MASERGY to its ever growing network partner list.  “MASERGY is a global network service provider created to deliver the strongest network experience for expanding mid-size to large enterprises.  MASERGY leads the converged wide-area network services industry in product innovation and customer service through leveraging advanced technology and ensuring operational excellence.”  Darren Mass, President & CEO of MASS Communications has stated, “The ability to offer superior networks like MASERGY contributes to our mission in providing the highest quality of service to our customers .  MASERGY is one of the leading network for MPLS and converged data services in the industry.  We will be using MASERGY in our vast arsenal of networks when demands call for global and domestic inter-office networking.”   

October 16, 2008

MASS Communications launches opTEMize

On October 16, 2008, MASS Communications is releasing its newest product line “opTEMize,” a managed service Telecom Expense Management solution.  This is a great compliment to the portfolio of services that are currently being provided to our Fortune 1000 clients, adding opTEMize now gives us the ability to service a wider range of clients who would not normally have such software available to them.  AOTMP’s Telecom Expense Management Market Landscape from fall 2007 found that 71% of enterprises are looking to reduce their telecom spend and Gartner estimates that the TEM market generated revenue of approximately $600 million in 2007 and will grow to 1.7 billion by 2011.

Darren Mass, President & CEO of Mass Comm added, “We have a unique opportunity with the mid market enterprises.  Our partners are starting to realize that their customer’s are being overlooked by the expense management giants that only cater to businesses with high end monthly telecom spend.”

According to Stefanie Schanzer-Melillo Director of Business Development  “Today’s economic climate is the perfect opportunity for our partners to up-sell current clients and engage new ones with our TEM solution.  opTEMize provides a great ROI in both good and bad economic times. “

Mass Communications can help our partners leverage what they are already doing by showing them how to generate new forms of revenue,.and provide more effective tools for their clients to grow and prosper.

September 2, 2008

MASS Communications welcomes Stefanie Melillo

MASS Communications has recently hired Stefanie Melillo as their Director of Business Development. Stefanie Melillo will be responsible for developing the overall Channel strategy, programs and partner management team. Prior to joining MASS Communications, Stefanie was the Business Development Manager for the NY metro region at Veramark Technologies, where she was able to contribute more than 52% revenue growth to the organization through Telecom Expense Management services and newly developed programs. Before joining Veramark, Stefanie was the Northeast Regional Sales Manager for GoAmerica where she delivered a business solution plan which enabled penetration into the Fortune 500 market, engaging Dell and IBM as partners for incremental opportunity and distribution resulting in the largest Channel solution sale with over 10,000 seats, server side software and the first professional services engagement for the company. Stefanie began her career at TotalTel communications where she was consistently recognized as sales person of the year. Her dedication and success is attributed to her industry understanding and fostering long term goal oriented relationships.

August 13, 2008

August 13, 2008 MASS Communications becomes licensed in the State of Connecticut.

MASS Communications is dedicated to expanding its footprint. In a continued effort to provide high level services to an expanded territory, MASS Comm has decided on opening new markets. As of August 13, 2008, the State of Connecticut has approved MASS Communications as a provider for voice and data services. The services offered in Connecticut will include the entire MASS Comm portfolio. Marc Gold, Chief Operating Officer stated, “I am excited to be able to open up new territories to expand our service base. MASS Communications has been delivering high level services to our current markets with exceptional results. We are looking forward to opening additional regions and growing to become an organization built for change, in an industry that so desperately needs it.”

July 1, 2008

MASS Online Launches to the MASS Comm Partners

In an effort to provide its Partners with the latest sales tools, resources and training guides, MASS Communications has developed a unique approach towards instantaneous feedback and online access.  Welcome to MASS Online.  A tool developed to suit the needs of Partners everywhere.  MASS Online will be used by the Partners to have a resource center for training and new acquisitions.  Together, MASS and its Partners will be able to provide the latest tools and most advanced technologies to its customers.  MASS Online will help facilitate the ever growing need for advanced infrastructure to support the organization by offering an online forum as a common workspace.  All Partners are welcome to view the functional tutorial located at MASS University.  Chief Information Officer, David Schwed stated, “the need for immediate online access and information is imperative for optimal performance in any company.  MASS has been able to roll out MASS Online to suit the needs of all Partners.  Our team has put together the latest and greatest access tools.  I am extremely excited to be able to offer these high level tools to our team.”

May 5, 2008

Sound Communications Group and MASS Communications form strategic partnership

Sound Communications Group and MASS Communications announced a strategic partnership to expand each company’s products and services to further serve their customers.  MASS Communications’ Risk Management practice has selected Sound Communications Group’s InfoPlus® PBX Security and Compliance product as its PBX audit solution.   “This unique and revolutionary product is a perfect addition to our existing Risk Management suite of products and services,” said David Schwed, CIO, MASS Communications.   Sound Communications Group has selected MASS Communications as its exclusive carrier of voice and data services.

May 2, 2008

MASS Communications launches MASS University

The dynamic and ever evolving nature of the Telecommunications industry results in confusion and misunderstanding regarding its products and services. In keeping with MASS Communication's long-standing commitment for superior customer service, MASS Communications is proud to announce the launch of MASS University. MASS University provides its students an in depth look at the industry's products and services. Darren Mass, President and CEO of Mass Communications states "Education has always been a focus of Mass Communications. I am excited to be able to provide our customers and partners with information that can raise their awareness and understanding." Mass Communications together with MCU strives to provide its customers, employees, and partners with up to date and cutting edge lessons on new products, applications, and solutions.

April 8, 2008

MASS Communications opens markets in New Jersey, Pennsylvania, Connecticut, and California

(New York, NY) In continuing with the vision of MASS Communications, new markets will be opened in the States of New Jersey, California, Connecticut, and the Commonwealth of Pennsylvania.  The full product set offered by MASS will be available to these regions.  

The new markets will provide MASS Communications the ability to extend it’s ever growing network to customers that require above and beyond service and support.  President & CEO, Darren Mass stated that he is excited to provide the ideals that has become the MASS telecom revolution to a wide variety of customers in this expanded footprint.

April 1, 2008

MASS Communications opens office in New York City

(New York, NY) MASS Communications a telecom provider dedicated to customer service is opening a branch office in New York City. The office located at 65 Broadway in New York City opens on April 1, 2008. The new location is a critical component in MASS Communication’s nationwide growth.

MASS Communications provides voice, data, risk management and networking solutions for businesses who desire above and beyond, support, quality and reliability. MASS Communications consults with its prospects and clients to create customized voice, data, Internet solutions and risk management options and solutions.

The office is headed by Chief Operating Officer, Marc Gold. Marc and his team will focus on devoting above and beyond service and support to its New York based customers.

The new office will provide MASS Communication’s New York based Telecom customers with direct service and support. The opening will also enable MASS to market its services and expand its footprint in the region.

MASS targets companies that require the best in customer service, support and reliability. Chief Executive Officer, Darren Mass stated the importance of a local branch for its New York based clients that would help the ultimate goal of MASS, to become the only choice in the Telecommunications industry when it comes to customer service.

March 11, 2008

NY State recognizes MASS Comm as a carrier.

January 11, 2008

MASS Communications becomes incorporated.