News & Information

MASS Communications CEO, Darren Mass, commented positively on the recent news of the proposed merger between Windstream and PAETEC:

“We believe that our customers will benefit from the larger footprint and more solid network of the combined company, as well as a stronger product portfolio.

Our industry has already seen multiple service provider consolidations, which have taken us from strength-to-strength despite substantial technological and marketplace changes.

One usual facet of these mergers, however, is an increase of end-user fears that customer service will diminish, as the larger companies integrate employee cultures and reorganize to achieve economies of scale.

MASS Communications’ firm commitment, since its inception four years ago, is to ensure that our customers receive an exceptional level of personalized care and support, from our experienced and skilled engineering team. This level of service and our record of designing customized business solutions, using the latest technology, have been recognized in many customer reviews (see http://www.masscommgroup.com/client-care/clientratings), and we will continue, as the leading telecom boutique, to proactively manage end users’ telecom needs 24/7/365.

We look forward to continuing to work with our colleagues at Windstream and our other underlying carriers to enhance MASS Communications’ reputation for service and engineering excellence.”
 
For further information, please contact Chris Bantoft, President of Sales & Marketing at (714) 465-2601 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .